International Jobs
Key Responsibilities:
Greeting and welcoming guests in a friendly, professional manner.
Checking guests in and out: verifying reservations and identity, assigning rooms, issuing keys (physical or digital), and explaining hotel policies/amenities.
Managing reservations: creating, modifying, or cancelling bookings via phone, online systems, email, or walk-ins.
Processing payments, posting charges to guest accounts, handling cash/credit cards, balancing the cash drawer, and preparing bills.
Answering phones, emails, and inquiries about rooms, rates, amenities, local attractions, dining, transportation, and directions.
Resolving guest complaints and issues promptly and professionally (service recovery); escalating when needed.
Benefits:
Health insurance
Free accommodation
Retirement plan
Paid vacation, sick leave, paternity/maternity leave
Performance bonuses and allowance.
Apply Now
International Jobs
⟦0105⟧
Hotel Management Sector
To apply for this job email your details to employer@brentjobs.com