International Jobs
Make outbound calls when needed (follow-ups, appointment setting, service reminders, collections—depending on company).
Provide accurate information and resolve issues using company policies, scripts, and knowledge base.
Record call outcomes, notes, and customer information in the CRM/case management system.
Escalate unresolved or complex cases to supervisors or specialized teams.
Verify customer details and maintain compliance with privacy/security policies.
Meet daily/weekly targets such as call handle time, customer satisfaction (CSAT), and productivity.
Maintain professional communication and a calm, helpful attitude, even with difficult customers.
Benefits:
Health insurance
Free accommodation
Retirement plan
Paid vacation, sick leave, paternity/maternity leave
Performance bonuses and allowance.
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International Jobs
⟦0106⟧
Administrative & Office Support Sector
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