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Responsible for the overall day-to-day operations and strategic management of the hotel, ensures excellent guest experience, efficient operations, profitability, and compliance with hotel standards and regulations. The Hotel Manager leads all departments, manages staff, controls budgets, and maintains the property’s reputation and quality standards.
Key Responsibilities:
Oversee daily operations of all hotel departments: Front Office, Housekeeping, Food & Beverage, Maintenance, and Security.
Implement and enforce standard operating procedures (SOPs), policies, and quality standards.
Ensure high levels of guest satisfaction and promptly resolve guest complaints and issues.
Recruit, train, supervise, and appraise department heads and staff.
Requirements / Qualifications:
Bachelor’s Degree / HND or Diploma in Hospitality Management.
Strong leadership, communication, and interpersonal skills.
Excellent financial and operational management skills.
Benefits:
Paid annual leave, sick leave, and maternity/paternity leave.
Free staff meals on duty.
Free staff accommodation.
Health insurance coverage.
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International Jobs
⟦0097⟧
Hotel Management Sector
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