Customer Success Associate

International Jobs

Core Responsibilities:

Onboard new customers — guide them through setup and initial product use
Build and maintain relationships with assigned accounts
Monitor customer health metrics (usage, engagement, satisfaction scores) to spot at-risk accounts early
Conduct check-ins, training sessions, or QBRs (quarterly business reviews)
Respond to customer questions and troubleshoot issues, sometimes coordinating with support/product teams
Identify upsell/cross-sell opportunities and pass them to sales, or handle renewals directly
Gather customer feedback and relay it to product teams.

Benefits includes: free accommodation,  pension scheme, health insurance, paid vacation/holiday, sick leave paternity leave,  performance bonuses and allowance.

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International Jobs
⟦0108⟧
Administrative & Office Support Sector

 

To apply for this job email your details to employer@brentjobs.com

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