International Jobs
Key Responsibilities:
Answer incoming calls, emails, chats, or messages from customers
Listen to customer needs and identify the cause of issues
Provide information about products, services, policies, and account details
Resolve customer complaints and troubleshoot common problems
Document customer interactions and update records in the system
Escalate complex issues to supervisors or relevant teams when needed
Process returns, refunds, exchanges, or service requests
Meet quality and performance targets.
Benefits includes: free accommodation, free meals on duty, health insurance, paid vacation/holiday, sick leave, paternity leave, performance bonuses and allowance.
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International Jobs
⟦0109⟧
Administrative & Office Support Sector
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