International Jobs
Key Responsibilities:
Answer incoming calls (and sometimes make outbound calls) professionally and efficiently.
Understand customer needs by asking the right questions.
Resolve common issues such as billing questions, account updates, service problems, order status, etc.
Troubleshoot basic problems and escalate complex cases to supervisors/technical teams.
Maintain accurate call notes and update customer records in the CRM/ticketing system.
Follow company policies, scripts, and compliance rules.
Benefits includes: free accommodation, free meals on duty, health insurance, paid vacation/holiday, sick leave, paternity leave, performance bonuses and allowance.
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International Jobs
⟦0109⟧
Administrative & Office Support Sector
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