Front Desk Agent

Check guests in and out efficiently: verify reservations/identity, assign rooms, issue keys/cards, and process payments.
Manage reservations (create, modify, cancel) via phone, online systems, or in person.
Answer phones, emails, and in-person inquiries about rooms, rates, amenities, hotel services, and local attractions/recommendations.
Process payments, post charges to guest accounts, handle cash/credit cards, and balance the cash drawer at the end of shifts.
Resolve guest complaints and special requests promptly and professionally (service recovery).
Coordinate with housekeeping, maintenance, and other departments to prepare rooms and address issues (e.g., early arrivals, maintenance problems).

Benefits includes: free accommodation,  free meals on duty, health insurance, paid vacation/holiday, sick leave, paternity leave,  performance bonuses and allowance.

International Jobs
⟦0110⟧
Hotel Management Sector