International Jobs
Key Responsibilities:
Operations & Service Quality
Oversee spa services (massage, facials, body treatments, etc.) to ensure consistent quality
Ensure rooms, equipment, and supplies are ready and compliant with standards
Handle guest concerns and resolve issues quickly and professionally
Team Management
Recruit, onboard, train, and coach spa staff (therapists, reception, etc.)
Create schedules/rotas based on demand and staffing requirements
Conduct performance reviews and ensure staff follow SOPs
Guest Experience
Maintain a high standard of customer service and brand experience
Monitor guest feedback, reviews, and satisfaction metrics
Ensure smooth check-in/check-out processes and premium experiences.
Benefits includes: free accommodation, pension scheme, health insurance, paid vacation/holiday, sick leave paternity leave, performance bonuses and allowance.
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International Jobs
⟦0112⟧
Hotel Management Sector
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