Front Desk Agent

  • Full Time
  • New York, USA
  • 4200 USD / Month

International Jobs

Main Responsibilities:

Greeting and welcoming guests warmly upon arrival.
Handling check-in and check-out: verifying reservations and identity, assigning rooms, issuing keys/key cards, and processing payments or deposits.
Managing reservations (creating, modifying, or canceling) via phone, email, online systems, or walk-ins using property management systems (PMS).
Answering phones, emails, and in-person inquiries about rooms, rates, amenities, policies, and local attractions.
Processing payments, handling cash/credit cards, posting charges, and maintaining accurate guest accounts/folios.
Resolving guest complaints and special requests promptly and professionally.

Benefits:

Health insurance

Free accommodation

Retirement plan

Paid vacation, sick leave, paternity/maternity leave

Performance bonuses and allowance.

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International Jobs
⟦0115⟧
Hotel Management Sector

 

To apply for this job email your details to employer@brentjobs.com

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