International Jobs
Core responsibilities:
Ensure excellent guest experience from check-in to check-out
Handle guest complaints, special requests, and escalations
Maintain hospitality standards and service culture, Oversee reservations, check-in/out, and room assignments
Manage front desk staff scheduling and shift handovers
Ensure correct billing, room status updates, and documentation and Coordinate with housekeeping, maintenance, security, and F&B teams
Monitor room readiness, service timelines, and operational flow
Ensure safety and compliance procedures are followed
Required qualifications/skills
Degree/Diploma in Hospitality Management, Customer service excellence; calm under pressure
Leadership and team coordination
Basic financial awareness and report interpretation
Problem-solving and complaint handling
Time management and operational planning
Benefits includes; Health insurance, pension scheme, paid vacation/holidays, sick leave, maternity/paternity leave and performance bonuses and allowances.
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International Jobs
⟦0098⟧
Hospitality Services
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