International Jobs
Job Summary
Handles inbound and outbound customer calls to answer questions, resolve issues, process orders/returns, and provide information about products and services while maintaining excellent customer service, resolve customer issues by troubleshooting, escalating when needed, and documenting outcomes
Process requests such as:order status updates
billing/payment inquiries
cancellations and refunds
account changes
Required Skills & Qualification
High school diploma or equivalent, Strong communication (verbal and listening)
Customer service mindset and professionalism
Ability to handle difficult calls calmly
Basic computer/CRM and typing skills
Problem-solving and attention to detail
Time management and ability to follow procedures
Benefits from employer includes: retirement plan, health insurance, paid vacation/holiday, sick leave , performance bonuses and allowance.
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International Jobs
⟦0100⟧
Administrative & Office Support Sector
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