Front Desk Agent

International Jobs

Key Responsibilities:

Guest check-in/check-out: Verify reservations, process payments, issue room keys/access cards
Reservations management: Book, modify, or cancel reservations via property management systems (PMS)
Customer service: Answer questions, resolve complaints, provide local recommendations
Phone and communication: Answer calls, transfer to appropriate departments, take messages
Cash handling: Process payments, manage petty cash, balance the till at shift end
Administrative tasks: Maintain guest records, process mail/packages, prepare reports
Coordination: Liaise with housekeeping, maintenance, and other departments on guest needs.

Benefits: Paid annual leave, sick leave, and maternity/paternity leave.

Free staff meals on duty.

Free  staff accommodation.

 Health insurance coverage and Pension scheme

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International Jobs
⟦0121⟧
Hotel Management Sector

 

To apply for this job email your details to employer@brentjobs.com

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