Customer Service Representative

Key Responsibilities:

Respond to customer inquiries via phone, email, live chat, or in person
Resolve complaints, process returns/refunds, and troubleshoot product or service issues
Provide accurate information about products, services, pricing, and policies
Process orders, forms, applications, and requests
Maintain records of customer interactions, transactions, and feedback (usually in a CRM system)
Escalate complex issues to relevant departments or supervisors
Follow up with customers to ensure satisfactory resolution.

Benefits includes: free accommodation,  pension scheme, health insurance, paid vacation/holiday, sick leave paternity leave,  performance bonuses and allowance.

International Jobs
⟦0108⟧
Administrative & Office Support Sector