Front Desk Agent

Greet and assist guests in person, by phone, or email
Check-in and check-out guests (or customers), ensuring accurate information
Verify and update reservations; handle changes and cancellations
Answer inquiries about services, rates, policies, directions, and local information
Process payments and maintain accurate billing records (cash/card/online as applicable)
Maintain front desk organization (logs, schedules, keys, documents, supplies)
Handle customer issues/complaints professionally and escalate when needed
Coordinate with housekeeping, maintenance, and management for guest needs.

Benefits includes: free accommodation,  free meals on duty, health insurance, paid vacation/holiday, sick leave, paternity leave,  performance bonuses and allowance.

International Jobs
⟦0108⟧
Hotel Management Sector