Front Desk Agent

International Jobs

Customer service: Greeting guests warmly, answering questions about the property, local area, amenities, and policies
Payment handling: Processing payments, deposits, refunds, and maintaining accurate cash/card transaction records
Communication hub: Answering phones, transferring calls, taking messages, handling emails
Problem resolution: Addressing complaints, resolving guest issues, coordinating with housekeeping/maintenance for room readiness or repairs
Administrative tasks: Maintaining guest records, filing, preparing reports (occupancy, daily revenue, etc.)
Security: Monitoring who enters/exits, issuing/tracking key cards, keeping guest info confidential.

Benefits includes: free accommodation,  pension scheme, health insurance, paid vacation/holiday, sick leave paternity leave,  performance bonuses and allowance.

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International Jobs
⟦0104⟧
Hotel Management Sector

To apply for this job email your details to employer@brentjobs.com

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