International Jobs
Key responsibilities:
Respond to inbound customer contacts (phone/email/chat/social) within SLA.
Diagnose customer issues, provide solutions or escalate appropriately.
Process orders, returns, refunds, exchanges, and billing adjustments.
Update customer records and ticket status in CRM accurately.
Follow knowledge base and standard operating procedures.
Track trends and report recurring issues to product/support teams.
Meet or exceed individual and team performance KPIs.
Benefits:
Health insurance
Free accommodation
Retirement plan
Paid vacation, sick leave, paternity/maternity leave
Performance bonuses and allowance.
Apply Now
International Jobs
⟦0103⟧
Administrative & Office Support Sector
To apply for this job email your details to employer@brentjobs.com