International Jobs
Key Responsibilities:
Respond to customer questions and troubleshoot problems.
Provide accurate information about products, services, pricing, and policies.
Resolve complaints and escalate complex cases to supervisors/other teams.
Process transactions such as refunds, exchanges, cancellations, and order status updates (if within role scope).
Document customer interactions in the company’s CRM/ticketing system.
Maintain knowledge of current promotions, procedures, and product updates.
Meet performance metrics (examples: call/chat handling time, CSAT, resolution rate).
Benefits:
Health insurance
Free accommodation
Retirement plan
Paid vacation, sick leave, paternity/maternity leave
Performance bonuses and allowance.
Apply Now
International Jobs
⟦0117⟧
Administrative & Office Support Sector
To apply for this job email your details to employer@brentjobs.com