Customer Success Associate

  • Full Time
  • Manchester, UK
  • 3200 GBP / Month

International Jobs

Core Responsibilities:

Customer Relationship Management

Serve as a primary point of contact for assigned accounts.
Build relationships, understand customer goals, and identify risks early.

Issue Resolution & Escalations

Troubleshoot common product/process issues.
Log cases, track progress, and escalate complex issues to the appropriate teams.

Adoption & Engagement

Encourage product adoption through check-ins, tutorials, and best-practice guidance.
Monitor usage/health signals.

Benefits:

Health insurance

Free accommodation

Retirement plan

Paid vacation, sick leave, paternity/maternity leave

Performance bonuses and allowance.

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International Jobs
⟦0117⟧
Administrative & Office Support Sector

 

To apply for this job email your details to employer@brentjobs.com

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