Front Desk Agent

Guest Check-in/Check-out — verify reservations, assign rooms, process payments, issue keys
Reservations — take, modify, or cancel bookings by phone, email, or in person
Customer Service — answer questions about the property, local area, amenities, and policies
Phone & Communication — answer and route calls, take messages, handle guest requests
Handling Payments — process billing, deposits, refunds, and cash/card transactions
Problem Resolution — address complaints or issues, escalate when necessary
Coordination — liaise with housekeeping, maintenance, and other departments to fulfill guest needs
Record Keeping — maintain accurate guest records, logs, and reports.

Benefits includes: free accommodation,  health insurance, paid sick leave, paternity leave,  performance bonuses and allowance.

International Jobs
⟦0117⟧
Hotel Management Sector