International Jobs
Key Responsibilities:
Answer incoming calls promptly and professionally, or make outbound calls (sales, follow-ups, surveys, collections)
Address customer inquiries about products, services, billing, or accounts
Troubleshoot and resolve complaints, escalating complex issues to supervisors when needed
Log call details, customer information, and outcomes accurately in a CRM or ticketing system
Follow scripts, guidelines, or company policies while adapting tone to the situation
Meet performance targets: call volume, average handle time (AHT), first-call resolution, customer satisfaction.
Benefits includes: free accommodation, health insurance, paid vacation/holiday, sick leave, maternity/paternity leave, performance bonuses and allowance.
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International Jobs
⟦0112⟧
Administrative & Office Support Sector
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