Customer Success Associate

International Jobs

Proactive check-ins: Regularly touch base to ensure customers are getting value, not just waiting for problems to arise
Issue resolution: Troubleshoot problems and coordinate with support/product/engineering teams when needed
Renewal & retention: Monitor account health, flag churn risk, and support renewal conversations
Upsell/cross-sell support: Identify opportunities for customers to expand usage (often working alongside sales)
Data & reporting: Track customer health metrics (usage, NPS, satisfaction scores) and report trends.

Benefits:

Health insurance

Free accommodation

Retirement plan

Paid vacation, sick leave, paternity/maternity leave

Performance bonuses and allowance

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International Jobs
⟦0118⟧
Administrative & Office Support Sector

To apply for this job email your details to employer@brentjobs.com

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