International Jobs
Key Responsibilities:
Respond to customer inquiries about products, services, orders, billing, or accounts
Resolve complaints, troubleshoot problems, and escalate complex issues to appropriate departments
Process orders, returns, exchanges, refunds, or cancellations
Maintain accurate records of customer interactions in CRM systems (e.g., Salesforce, Zendesk, HubSpot)
Provide product/service information and guide customers through processes
Meet performance metrics (call handle time, resolution rate, customer satisfaction scores)
Benefits:
Health insurance
Free accommodation
Retirement plan
Paid vacation, sick leave, paternity/maternity leave
Performance bonuses and allowance.
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International Jobs
⟦0123⟧
Administrative & Office Support Sector
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