Call Center Agent

International Jobs

Place outbound calls when needed (follow-ups, reminders, confirmations, collections, surveys)
Troubleshoot basic technical or account issues and escalate complex cases to supervisors/teams
Update customer records in the CRM/ticketing system (call notes, outcomes, next steps)
Process customer requests such as: order status checks
billing/payment inquiries
refunds/returns initiation
address/account updates
appointment scheduling/rescheduling
Provide product/service information and explain policies clearly.

Benefits:

Health insurance

Free accommodation

Retirement plan

Paid vacation, sick leave, paternity/maternity leave

Performance bonuses and allowance.

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International Jobs
⟦0105⟧
Administrative & Office Support Sector

 

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