International Jobs
Responds to customer inquiries by phone, email, chat, or in person, provides information about products or services, handles complaints, and follows through until issues are resolved.
Key responsibilities:
Resolve complaints, troubleshoot basic issues, and escalate complex cases when needed.
Communicate with customers across multiple channels such as phone, email, live chat, or in person.
Keep accurate records of interactions, transactions, and customer information.
Coordinate with other teams to help solve customer problems and improve service.
Maintain a professional, empathetic attitude and work toward customer satisfaction.
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International Jobs
⟦0097⟧
Administrative & Office Support Sector
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