International Jobs
Key Responsibilities:
Handle inbound and outbound calls to assist customers.
Answer questions, resolve complaints, and provide product/service information.
Check account details, eligibility, and order/status information.
Troubleshoot basic issues (billing, login/access, delivery, service requests).
Log call details and actions taken in the company’s CRM/ticketing system.
Follow call scripts and company policies while still delivering friendly support.
Escalate unresolved cases to supervisors or specialized teams.
Maintain accurate records of conversations and outcomes.
Benefits:
Health insurance
Free accommodation
Retirement plan
Paid vacation, sick leave, paternity/maternity leave
Performance bonuses and allowance.
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International Jobs
⟦0110⟧
Administrative & Office Support Sector
To apply for this job email your details to employer@brentjobs.com