International Jobs
Key Responsibilities:
Respond to customer inquiries via phone, email, live chat, or in person
Resolve complaints, process orders, and handle returns/refunds/exchanges
Provide accurate information about products, services, and policies
Troubleshoot problems and escalate complex issues to the appropriate department
Maintain and update customer records (CRM systems)
Process payments, billing questions, and account changes
Meet performance metrics (call handling time, customer satisfaction scores, resolution rates)
Follow communication scripts and company procedures while adapting to individual situations.
Benefits includes: free accommodation, health insurance, paid vacation/holiday, sick leave, maternity/paternity leave, performance bonuses and allowance.
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International Jobs
⟦0112⟧
Administrative & Office Support Sector
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