International Jobs
Core responsibilities:
Respond to customer inquiries through phone, email, chat, and social channels.
Diagnose and resolve product/service issues or escalate appropriately.
Process orders, returns, refunds, and account updates.
Maintain accurate records of interactions in the CRM or ticketing system.
Meet service-level targets (response time, resolution time).
Use knowledge base articles and create/update documentation when needed.
Follow up with customers to ensure satisfaction and issue closure.
Benefits:
Health insurance
Free accommodation
Retirement plan
Paid vacation, sick leave, paternity/maternity leave
Performance bonuses and allowance.
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International Jobs
⟦0114⟧
Administrative & Office Support Sector
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