International Jobs
Core Responsibilities:
Answering & making calls — Handle inbound customer inquiries and conduct outbound follow-ups
Problem-solving — Resolve complaints, provide accurate information, and offer solutions
Documentation — Log interactions in CRM systems and databases for record-keeping
Escalation — Direct complex issues to supervisors or specialized departments
Performance targets — Meet KPIs like call duration, customer satisfaction, and sales goals
Protocol adherence — Follow company scripts and procedures for consistency.
Benefits:
Health insurance
Free accommodation
Retirement plan
Paid vacation, sick leave, paternity/maternity leave
Performance bonuses and allowance.
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International Jobs
⟦0114⟧
Administrative & Office Support Sector
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