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Daily Operations: Overseeing all hotel departments (front office, housekeeping, food & beverage, maintenance) to ensure efficient service.
Staff Management: Recruiting, training, scheduling, and evaluating hotel staff. Promoting teamwork and high service standards.
Financial Management: Setting and monitoring budgets, controlling expenses, analyzing performance metrics (RevPAR, ADR, occupancy), and maximizing profitability.
Guest Relations: Ensuring guest satisfaction, resolving complaints, and managing the hotel’s online reputation (responding to reviews; monitoring Net Promoter Score).
Commercial Strategy: Implementing pricing and marketing strategies to optimize occupancy and revenue. Developing partnerships with travel agencies and managing relationships with Online Travel Agencies (OTAs).
Benefits includes: free accommodation, pension scheme, health insurance, paid vacation/holiday, sick leave paternity leave, performance bonuses and allowance.
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International Jobs
⟦0114⟧
Hotel Management Sector
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