International Jobs
Core Responsibilities
Onboarding new customers — guiding them through setup, initial training, and first-use of the product/service
Relationship management — serving as a primary point of contact for a portfolio of accounts, building trust and rapport
Proactive check-ins — regular touchpoints to understand customer goals and usage patterns
Issue resolution — troubleshooting problems or escalating to technical/support teams when needed
Renewal & retention support — monitoring account health, flagging churn risk, and supporting renewal conversations.
Benefits: Paid annual leave, sick leave, and maternity/paternity leave.
Free staff meals on duty.
Free staff accommodation.
Health insurance coverage and Pension scheme
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International Jobs
⟦0121⟧
Administrative & Office Support Sector
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