International Jobs
Key Responsibilities:
Answer incoming calls and assist customers with questions, issues, and service requests
Make outbound calls for follow-ups, renewals, confirmations, or collections (if required)
Provide accurate information about products/services, pricing, policies, and account details
Diagnose problems and troubleshoot basic issues
Resolve customer complaints or escalate complex cases to supervisors/other teams
Update customer records in CRM/ticketing systems (notes, outcomes, call logs)
Process transactions such as payments, cancellations, returns, upgrades.
Benefits: Paid annual leave, sick leave, and maternity/paternity leave.
Free staff meals on duty.
Free staff accommodation.
Health insurance coverage and Pension scheme
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International Jobs
⟦0121⟧
Administrative & Office Support Sector
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