International Jobs
Main Purpose:
Process reservations (new bookings, changes, cancellations) and maintain accurate records.
Answer inquiries about rooms, rates, amenities, services, local attractions, hours, and policies.
Handle payments and coordinate with billing systems (where required).
Resolve issues/complaints (e.g., billing errors, room problems, special requests) and escalate when needed.
Maintain front desk operations, including cleanliness, organization, and readiness of supplies.
Coordinate with other departments (housekeeping, maintenance, concierge, security) to meet guest needs.
Required Skills / Qualifications: High school diploma or equivalent, Strong communication (verbal and basic written skills).
Basic computer skills and comfort with reservation/property management systems (PMS).
Attention to detail (accuracy with bookings, dates, names, and payments).
Multitasking in a busy environment.
Problem-solving and conflict management.
Benefits:
Health insurance
Free accommodation
Retirement plan
Paid vacation, sick leave, paternity/maternity leave
Performance bonuses and allowance.
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International Jobs
⟦0101⟧
Hotel Management Sector
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