Front Desk Agent

International Jobs

Main Purpose:

Process reservations (new bookings, changes, cancellations) and maintain accurate records.
Answer inquiries about rooms, rates, amenities, services, local attractions, hours, and policies.
Handle payments and coordinate with billing systems (where required).
Resolve issues/complaints (e.g., billing errors, room problems, special requests) and escalate when needed.
Maintain front desk operations, including cleanliness, organization, and readiness of supplies.
Coordinate with other departments (housekeeping, maintenance, concierge, security) to meet guest needs.

Required Skills / Qualifications:  High school diploma or equivalent,  Strong communication (verbal and basic written skills).
Basic computer skills and comfort with reservation/property management systems (PMS).
Attention to detail (accuracy with bookings, dates, names, and payments).
Multitasking in a busy environment.
Problem-solving and conflict management.

Benefits:

Health insurance

Free accommodation

Retirement plan

Paid vacation, sick leave, paternity/maternity leave

Performance bonuses and allowance.

Apply Now

 

 

 

 

 

International Jobs
⟦0101⟧
Hotel Management Sector

 

To apply for this job email your details to employer@brentjobs.com

Scroll to Top