International Jobs
Key Responsibilities:
Answer inbound customer inquiries via phone, email, chat, or social media
Resolve customer issues such as billing questions, order problems, service disruptions, and account concerns
Provide product/service information and guide customers on using services
Process returns, refunds, exchanges, cancellations, or claims (as permitted by policy)
Document customer interactions in the CRM/ticketing system
Identify trends in customer concerns and share feedback with internal teams
Follow company policies, service standards, and compliance requirements.
Benefits: Paid annual leave, sick leave, and maternity/paternity leave.
Free staff meals on duty.
Free staff accommodation.
Health insurance coverage and Pension scheme
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International Jobs
⟦0121⟧
Administrative & Office Support Sector
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