International Jobs
Key Responsibilities:
Answer customer questions about products, services, billing, and account status
Resolve customer complaints and troubleshoot problems
Process orders, returns, exchanges, and cancellations (as allowed)
Document customer interactions in the company’s CRM/ticketing system
Escalate complex issues to supervisors or specialized teams
Maintain service quality metrics (e.g., response time, resolution time, CSAT)
Follow scripts, guidelines, and compliance requirements
Verify customer information according to privacy and security procedures.
Benefits:
Health insurance
Free accommodation
Retirement plan
Paid vacation, sick leave, paternity/maternity leave
Performance bonuses and allowance.
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International Jobs
⟦0116⟧
Administrative & Office Support Sector
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