International Jobs
Key responsibilities:
Operations & Guest ExperienceOversee front desk, housekeeping, maintenance, F&B, and concierge to ensure consistent service standards.
Handle major guest issues and complaints; ensure guest satisfaction and loyalty programs are well managed.
Revenue & Commercial Management Set room rates and distribution strategy with Revenue Management; optimize RevPAR, ADR and occupancy.
Work with sales/marketing to drive group, corporate and transient business; manage OTA and channel relationships.
Financial & Budgetary Control Create/own P&L, budgets and forecasts; monitor costs, labour, and departmental margins.
Approve capital and operating expenditures; control inventory and procurement.
Required skills & Education
Diploma/degree in Hospitality Management, Business or related field preferred, Leadership and team development
Strong customer-service orientation and problem-solving
Commercial acumen (pricing, cost control, P&L literacy)
Excellent communication and interpersonal skills
Time management and multitasking under pressure
Negotiation and vendor-management skills
Benefits includes: free accommodation, pension scheme, health insurance, paid vacation/holiday, sick leave paternity leave, performance bonuses and allowance.
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International Jobs
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Hospitality Services
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