International Jobs
Key Responsibilities and Duties
Daily operations — Direct front office/reception, housekeeping, food & beverage, maintenance, security, and other departments. Conduct property walkthroughs for cleanliness, maintenance, and brand standards. Coordinate events, conferences, and group bookings.
Guest experience — Ensure high satisfaction scores, handle escalated complaints and service recovery, oversee reservations, check-in/out, and special requests. Monitor online reviews and implement improvements.
Staff management — Recruit, hire, train, schedule, and evaluate staff (including department heads). Conduct performance reviews, manage discipline, and foster a positive work environment. Prepare rotas and handle absences.
Benefits:
Health insurance
Free accommodation
Retirement plan
Paid vacation, sick leave, paternity/maternity leave
Performance bonuses and allowance.
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International Jobs
⟦0109⟧
Hotel Management Sector
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