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Responsible for the daily operations, team leadership, guest satisfaction, financial performance, and regulatory/compliance management of the spa. Ensures excellent service, profitable treatment and retail sales, and a safe, clean environment, Oversee daily spa operations: front desk, treatments, locker rooms, scheduling, facilities.
Ensure consistent, high-quality guest service and promptly resolve guest feedback/complaints.
Maintain spa standards (cleanliness, hygiene, treatment protocols, equipment maintenance).
Required skills & Qualification
High school Diploma or equivalent, Strong leadership and people-management skills.
Excellent customer-service orientation and conflict resolution.
Commercial acumen: budgeting, revenue management, and retail sales experience.
Organized with strong time-management and multi-tasking abilities.
Knowledge of spa treatments, products, and wellness trends.
Benefits includes: retirement plan, health insurance, paid vacation/holiday, maternity/paternity/sick leave (paid) and performance bonuses.
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International Jobs
⟦0099⟧
Hotel Management Sector
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