Front Desk Agent

Greet guests/visitors warmly and professionally upon arrival
Handle check-in and check-out processes, including verifying identification and payment
Answer phone calls, emails, and in-person inquiries about services, rates, and availability
Make, modify, and cancel reservations
Process payments and handle cash/credit transactions accurately
Assign rooms and issue keys/access cards
Respond to guest complaints or requests and resolve issues (or escalate to a manager)
Provide information about the property and local area (restaurants, attractions, transportation)
Maintain accurate guest records in the property management system (PMS)

Benefits includes: free accommodation,  health insurance, paid sick leave, paternity leave,  performance bonuses and allowance.

International Jobs
⟦0118⟧
Hotel Management Sector