Customer Success Associate

  • Full Time
  • Quebec, Canada
  • 4700 CAD / Month

International Jobs

Core Responsibilities:

Onboarding new customers — guiding them through initial setup, product training, and early usage so they see value quickly
Ongoing relationship management — regular check-ins, answering questions, and acting as the customer’s main point of contact
Troubleshooting and support — resolving issues directly or coordinating with support/technical teams
Monitoring account health — tracking usage data, engagement metrics, and satisfaction signals to spot at-risk accounts early
Renewals and retention — working to reduce churn by proactively addressing concerns before contracts are up for renewal.

Benefits:

Health insurance

Free accommodation

Retirement plan

Paid vacation, sick leave, paternity/maternity leave

Performance bonuses and allowance.

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International Jobs
⟦0123⟧
Administrative & Office Support Sector

 

To apply for this job email your details to employer@brentjobs.com

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