Customer Service Representative

International Jobs

Core responsibilities:

Respond to customer inquiries through phone, email, chat, and social channels.
Diagnose and resolve product/service issues or escalate appropriately.
Process orders, returns, refunds, and account updates.
Maintain accurate records of interactions in the CRM or ticketing system.
Meet service-level targets (response time, resolution time).
Use knowledge base articles and create/update documentation when needed.
Follow up with customers to ensure satisfaction and issue closure.

Benefits:

Health insurance

Free accommodation

Retirement plan

Paid vacation, sick leave, paternity/maternity leave

Performance bonuses and allowance.

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International Jobs
⟦0114⟧
Administrative & Office Support Sector

To apply for this job email your details to employer@brentjobs.com

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