International Jobs
Key Responsibilities:
Answer inbound calls, emails, and chat messages in a timely manner
Identify customer needs and provide accurate information about products/services
Resolve or escalate issues (technical, billing, delivery, complaints)
Process transactions such as:order status inquiries
returns/exchanges
refunds adjustments (as permitted)
account updates
Document all interactions and outcomes in the CRM/ticketing system.
Benefits:
Health insurance
Free accommodation
Pension scheme
Paid vacation, sick leave, paternity/maternity leave
Performance bonuses and allowance.
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International Jobs
⟦0120⟧
Administrative & Office Support Sector
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