Front Desk Agent

Managing reservations (phone, online, walk-ins): creating, modifying, canceling, and tracking availability.
Answering phones, emails, and in-person inquiries about rooms, rates, amenities, hotel services, and local attractions/recommendations.
Processing payments (cash, credit/debit, foreign currency) and balancing the cash drawer/folio accounts.
Coordinating with housekeeping, maintenance, and other departments for room readiness, special requests, early/late arrivals, and issue resolution.
Addressing and resolving guest complaints or problems professionally (service recovery).
Providing basic concierge-style help (e.g., arranging taxis, restaurant bookings, luggage storage).

Benefits includes: free accommodation,  pension scheme, health insurance, paid vacation/holiday, sick leave paternity leave,  performance bonuses and allowance.

International Jobs
⟦0106⟧
Hotel Management Sector