Call Center Agent

  • Full Time
  • Manchester, UK
  • 3100 GBP / Month

International Jobs

Key Responsibilities:

Make outbound calls for follow-ups, confirmations, or service updates.
Resolve customer issues (billing, account access, order status, product/service questions).
Escalate unresolved problems to supervisors or specialized teams.
Process customer actions such as refunds, exchanges, cancellations, or service changes (as allowed).
Provide accurate information and follow company policies and procedures.
Record call details, notes, and outcomes in the CRM/ticketing system.

Benefits:

Health insurance

Free accommodation

Retirement plan

Paid vacation, sick leave, paternity/maternity leave

Performance bonuses and allowance.

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International Jobs
⟦0117⟧
Administrative & Office Support Sector

 

To apply for this job email your details to employer@brentjobs.com

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